1.Returns & Refunds & Exchanges
(1) About Returns & Refunds: In most cases, if the products have any problems within 30 days after receiving, you can contact us and we will refund you after verification. For Fulfilled by Amazon orders, returns are handled by Amazon in compliance with the Amazon Return Policy.
(2) About Exchanges: If the products are damaged within one year from the date of receipt, you can contact us and we will resend them free of charge after verification.
2. Return process:
(1) Go to the Amazon’s Online Return Center. Find the order you want to return.
(2) Enter the quantity of the products, select a reason for return menu, and then write any additional information in the Details box.
(3) Usually we will check and give feedback within 48 hours. If we confirms that customer agrees to return the goods, you will receive our return address and instructions on how to mail your return.
- Refunds: We will process it within 48 hours. Once confirmed, it takes 3-5 business days for the refund amount to show up in your account.
- Exchanges: After confirming the address, we will resend it for free.
If you have problems during the process, you can directly contact us on Amazon order page.
Note: About more details, you can view the return policy before you buy a product by viewing the Returns and Refunds Policy section of our Amazon store’s profile page. If you have any questions about our Return Policy, please contact us on our Amazon store’s profile page or through [email protected].